Software Development
We offer three billing structures for software development engagements, each suited to a different kind of project and scope certainty.
Time & Materials
Best for Agile projects where requirements evolve. You pay only for the actual hours your team works — costs anchored to agreed rates and real effort needed to hit your goals.
T&M with a Cap
We set a maximum charge per sprint or task block so your budget stays predictable, even when scope shifts. Agile flexibility with a firm ceiling on each iteration.
Fixed-Price
Ideal for well-scoped tasks — a proof of concept, a specific feature, or a standalone component. We define full effort upfront and lock in a single number before work begins.
- Scope changes handled transparently with formal change requests.
- Milestone-based payment schedules available on all fixed-price engagements.
- Hybrid arrangements possible when a project spans both fixed and variable phases.
- Every model includes a clear breakdown — you always know what you’re paying for.
- First production release in as little as 1–6 weeks, with new releases every 1–3 weeks.
Consulting
IT consulting engagements are priced to reflect whether you need a one-time expert opinion or ongoing advisory alongside an active delivery cycle.
Fixed-Price
One-time consultations with a clear scope — feasibility studies, architecture reviews, tech-stack decisions, cloud migration risk plans — get a single upfront cost.
Time & Materials
For ongoing advisory throughout an Agile engagement, we charge based on actual expert hours. As scope evolves, your consulting cost adjusts — never inflated, never guessed.
- Dedicated named experts available — 50+ on our bench right now.
- Consulting can be bundled with delivery for a single, seamless engagement.
- Quick-start discovery sessions available before any commitment.
Digital Transformation
Large transformation programmes rarely fit a single pricing mold. We blend models so every phase is priced the right way.
Mixed Model
Fixed pricing for audits and defined milestones; Time and Materials for iterative development. Each phase is priced to reflect its actual characteristics.
- Covers app and infrastructure audits, cloud migration, redesign, and net-new software in one programme.
- 68 projects delivered means we know how to price around edge cases.
- Delivery roughly 60% faster than industry average keeps transformation costs lower overall.
- Regular reporting gives you full cost visibility at every stage.
- Pricing reviewed at each major milestone so nothing catches you off guard.
Managed IT & Support
Managed IT services are structured around the predictability you need for infrastructure and ongoing operational work.
Subscription-Based
A flat monthly fee tied to an agreed service scope — number of infrastructure components, users, or environments. Applied to data center management, network oversight, cloud optimisation, and security monitoring.
Time & Materials
Used for modernisation work with uncertain scope: large-scale infrastructure revamps, iterative software evolution, ongoing bug resolution. You pay for real effort, not padded estimates.
Fixed-Price
For clearly scoped infrastructure or application changes — setting up a new network segment, adding a defined feature — we lock the cost in advance.
- SLA-backed service levels documented before engagement starts.
- 132+ in-house IT professionals, so capacity scales with your needs.
- Proactive monitoring included — issues caught before they become incidents.
- Co-managed options available if you have an internal team to work alongside.
Mueen Akram
Architecture and Solutions Director
at INNERLUXES
“Clients never need to guess what they’re paying for. Before any work begins we agree the model, the scope, and the metrics. Whether it’s a fixed audit or a rolling Agile engagement, you always know exactly where your budget stands.
Help Desk Services
Help desk pricing is structured to fit predictable or variable support volumes equally well.
Subscription-Based
A fixed monthly charge for a pre-agreed ticket volume. Your budget is entirely predictable — no surprises when a busy month hits.
Per-Ticket
Pay only for tickets actually resolved. Best suited to teams whose support volumes fluctuate significantly from month to month.
- Tier 1, 2, and 3 support available under a single contract.
- After-hours and 24/7 coverage options included in scope discussions.
- White-label delivery available for product companies and MSPs.
- Ticket-level reporting gives you full visibility into resolution times and costs.
Quality Assurance
QA services are priced to fit both one-off test rounds and continuous testing woven into your development cycle.
Fixed-Price
Single-round tests, QA consulting, code reviews, and quality assessments with a defined scope all get a locked upfront cost. No ongoing commitment required.
Time & Materials
Continuous testing woven into your active development or revamp cycle is charged on actual effort. Coverage grows and shrinks with your sprint cadence.
- Automation-first approach reduces long-term testing costs.
- Covers functional, regression, load, performance, compatibility, and security testing.
- QA can be added mid-project without re-scoping the entire engagement.
- Testing reports delivered in a format your team already uses.
- Independent QA available as a check on work done by any third-party vendor.
Security Testing
Security testing pricing reflects the difference between a defined one-time audit and a complex, iterative remediation programme.
Fixed-Price
One-time security checkups — penetration tests, vulnerability assessments, compliance pre-audits — are priced at a pre-agreed flat amount so you know the cost before testing begins.
Time & Materials
Complex engagements like manual code review throughout the SDLC or iterative vulnerability remediation cycles are priced on actual expert hours.
- Covers network, application, cloud, and social-engineering test types.
- Findings delivered in both executive and technical formats.
- Remediation advisory included at no extra charge on fixed-price engagements.
- Retesting after fixes available under a separate fixed or Time and Materials scope.
- Compliance-mapped reporting for PCI, HIPAA, NYDFS, and other frameworks.
Selected Work by INNERLUXES
Pricing Models – Q&A
We offer Time and Materials, Time and Materials with a Cap, Fixed-Price, Subscription-Based, Per-Ticket, and Mixed Model pricing — each matched to the right service type and scope characteristics.
For Agile projects with evolving requirements, Time and Materials works best. For clearly scoped tasks such as a proof of concept or standalone feature, Fixed-Price offers cost certainty. A capped variant suits teams wanting Agile flexibility with a per-sprint budget ceiling.
Yes. One-time consultations with a defined scope — feasibility studies, architecture reviews, security advisory — are offered at a single upfront fixed price. Ongoing advisory alongside active delivery is billed on Time and Materials.
Managed IT services are available on a flat monthly subscription tied to agreed scope, on Time and Materials for uncertain modernisation work, or on a Fixed-Price basis for clearly scoped infrastructure changes. All options include SLA-backed service levels agreed before work starts.