Custom POS System for Retail & Franchise Operations

Project Solution

INNERLUXES boosted operational efficiency by up to 40% through optimized operations and inventory management with a custom POS system.

Overview

The Client is a retail chain in the nutrition industry that engaged INNERLUXES to create a POS application to streamline key processes across its business and franchise operations. The application takes inputs from an admin portal developed as a web application, and INNERLUXES approached the request by developing a .NET Windows application alongside the POS web portal for admin activities.

The Approach

INNERLUXES integrated payment terminal devices for card payments, QuickBooks integration, and device scanners into the custom POS application, and implemented four roles — system admin, super admin, accountants, and employees — each with tasks pertaining to their job duties. POS systems facilitate transactions, manage inventory, and streamline operations while providing insight into sales trends, best-selling items, and popularity — helping businesses make informed pricing and marketing decisions from the data collected.

The Process

INNERLUXES set up the staging and production environments on the Client's servers. The roles each have different capabilities:

• System Admin: log in, view dashboard, change/reset passwords for other users, add/edit/remove/inactivate companies, and view available companies.
• Super Admin: log in, view dashboard, change password, and manage employees, sales output, departments, POS terminals, stock locations, vendors, brands, units of measure, products, and categories, plus view reports.
• Accountants: log in, view dashboard, change password, and view reports.
• Employees: log in, view dashboard, change password, POS access (sales & returns), limited inventory editing and price-tag printing, UPC editing, inventory adjustment via the iOS app, and "stock audit"/"stock products."

INNERLUXES also added new features: franchise management, stock location, single-click installation, vendor allocation, product SKU allocation to all franchisee levels, per-product stock allocation, and grid changes for multiple searches.

The Impact

• Boosted operational efficiency by up to 40%.
• An easy-to-navigate application giving insight into many aspects of the business.
• Seamless integration of payment terminal devices, QuickBooks, and device scanners.
• Insightful inventory management tools with franchise-level allocation and an iOS companion app.

Technologies and Tools

Visual Studio 2017, .NET Framework 4.5, MS SQL Server 2016, jQuery 3.2, Bootstrap, SignalR, QuickBooks integration, iOS app.