Testing of LCMS Products for a European eLearning Company

Summary

A European software company delivering custom LCMS solutions wanted to update its product line and ensure every custom solution was fully functional. INNERLUXES provided comprehensive testing and QA consulting across the LCMS suite — web, desktop packager, and mobile — covering functional, SCORM-compatibility, UI/UX, integration, and automated testing so the company could refresh its top products and deliver fully tailored solutions to its end clients.

About the Client

The Client is a European software development company delivering custom LCMS solutions to various industries, including financial services, healthcare, retail, and education. While designed mainly for knowledge providers, the learning management system benefits any company offering on-the-job training.

The Challenge

The Client's product line comprised three comprehensive LCMS solutions:

• An online Learning Content Management System (LCMS).
• An LCMS Packager — a desktop application for creating consistent, professional learning content offline.
• A mobile version of the web-based LCMS.

With a proven track record on the eLearning market, the Client decided to update its products and ensure every custom LCMS solution was fully functional. Reaching these goals required comprehensive testing and QA consulting, and the Client turned to INNERLUXES.

The Solution

INNERLUXES's QA team performed the following sets of tests:

• Functional testing of the web-based LCMS and the new features introduced according to the Client's requirements.
• Assuring compatibility with SCORM, a set of technical standards guiding e-learning software implementation worldwide (for the products and each customized version).
• UI and UX testing to deliver fully customized LCMS solutions to the Client's end clients.
• Integration testing to ensure the LCMS could be successfully integrated with end clients' proprietary software.
• Automated testing of the content template library.

INNERLUXES's QA team blended well with the Client's multinational team and, through constant communication, successfully followed the Agile methodology with short iterations (sprints), tight deadlines, and changing requirements.

The Results

• INNERLUXES provided comprehensive testing of the Client's LCMS suite.
• As a result, the Client updated its top products and offered end clients unique LCMS solutions fully covering their specific needs.
• During the partnership, the Client strengthened its reputation as a trusted eLearning player serving multinational corporations and showcased at an international learning technologies exhibition.

Technologies and Tools

Microsoft Visual Studio, Coded UI, Microsoft Test Manager, JavaScript, jQuery, HTML5, CSS3.