Why Managed Network Services Make Business Sense
Managed network services let organizations cut network downtime dramatically and strengthen infrastructure security — by trusting a proven partner to handle monitoring, management, and support on their behalf. Network management sits within our broader infrastructure management practice, part of the full range of IT infrastructure services we deliver — from IT infrastructure outsourcing to day-to-day IT infrastructure support.
- Network downtime costs businesses an average of thousands of dollars per minute — prevention is always cheaper than recovery.
- Outsourced network management consistently delivers faster issue detection and resolution than in-house teams alone.
- With the threat landscape evolving daily, 24/7 expert monitoring is no longer optional — it’s the baseline.
Network Components We Handle
Our network engineers are comfortable with every layer of your infrastructure — from the hardware on your desk to the cloud services running your business. That includes the applications on top of it and the platforms beneath, whether you run on AWS or build on Adobe technologies.
Network hardware
- Routers and switches.
- Wireless access points.
- Servers and workstations.
- Desktops, laptops, and mobile devices.
Network topology
- LANs and WANs.
- VPNs and SD-WAN.
- IoT networks.
- Virtualization environments.
Security components
- Firewalls and SIEM systems.
- IPS/IDS solutions.
- Web filtering and DDoS protection.
- Email security and endpoint protection.
Software & cloud
- Databases and applications.
- Cloud services and platforms.
- Websites and portals.
- Operating systems.
Service Elements We Cover
From first-time network design to around-the-clock protection, we cover every dimension of managed network services — so you get a complete, resilient infrastructure, not just a monitoring contract.
Network review and audit
We review your existing network setup and management processes, identify gaps, and produce a clear picture of where your infrastructure stands today.
Network design and setup
We design a network management process from the ground up — or rebuild the one you have — with clear action plans for event handling, error management, and reporting.
Configuration management
We manage your network components end-to-end — configurations, licenses, patches, and updates — using IT infrastructure automation so nothing drifts out of compliance or falls behind.
24/7 performance monitoring
We monitor bandwidth, latency, response time, and more around the clock — backed by continuous network monitoring that alerts your team or resolves issues independently, depending on how you want to work.
L1, L2, and L3 support
No issue is too small or too complex. Our tiered support structure means every incident gets the right engineer at the right level — fast.
Network security design
Our network protection engineers design and build network security processes tailored to your specific risk profile — not a generic template applied to everyone — as part of our wider managed cybersecurity and cybersecurity services.
Threat monitoring
We monitor for all threats — including advanced persistent ones — on a 24/7 basis, with proactive alerts and rapid incident response built in.
Vulnerability assessment
We run regular network vulnerability scanning and network penetration testing, simulate controlled attacks to stress-test your defenses, and deliver clear, actionable reports after every assessment.
Incident response
When incidents happen, we troubleshoot fast and trace each one back to its root cause — so the same problem doesn’t resurface next week.
Process documentation
Every step is documented clearly — network redesign plans, configuration diagrams, incident reports, and improvement recommendations. You’re never left in the dark.
Continuous improvement
We proactively flag risks before they become real problems and continuously improve network management processes as your business grows and evolves.
Liaquat Ali
IT Director and Principal Architect
at INNERLUXES
“To deliver genuinely reliable network management, we set up ITIL-aligned processes with clearly defined SLAs, automated alerting, and continuous performance tracking. Proactive risk identification — not just reactive support — is what keeps our clients’ infrastructure stable long-term.
Selected Network Management Projects by InnerLuxes
Flexible Pricing Options Aligned with Service Scope
Every network environment is different — your cost depends on your infrastructure size, complexity, support levels, and the engagement model that fits your situation.
Here are the pricing structures we offer. Your actual plan is scoped individually based on your network and business requirements. More about pricing models.
Best for a clearly defined scope of work — like network design, setup, or a security assessment.
Best for ongoing network monitoring, support, and issue resolution with a stable, predictable scope.
Best for L3 network support or situations where the scope is likely to shift over time.
What You Gain with Network Management by INNERLUXES
From network design and ongoing monitoring to active security and continuous improvement, we bring the people, processes, and technology that keep your infrastructure stable and safe.
50–200% quicker issue detection
Proactive 24/7 monitoring means problems are found and flagged before they become outages — keeping your team productive and your SLAs intact.
5–10x less downtime
Managed networks with INNERLUXES experience dramatically fewer outages thanks to preventive maintenance, rapid response, and ITIL-based processes.
Preventive security approach
Security is built into every layer from day one — with 24/7 threat monitoring, regular vulnerability scans, and penetration tests to stay ahead of attackers.
Full visibility retained
Outsourcing doesn’t mean losing control. We document everything and deliver regular reports against your agreed KPIs — you always know what’s happening and why.
ITIL-based processes
Every service is delivered on an ITIL framework rooted in mature IT service management — proven processes that ensure consistency, reliability, and continuous service improvement across your network.
20–40% higher user satisfaction
Faster issue resolution, fewer incidents, and a more reliable infrastructure translate directly into a better experience for every person depending on your network.
3–5x fewer incidents
Proactive risk identification and continuous process improvement mean far fewer user-reported incidents — less firefighting, more forward progress.
Smooth collaboration
We integrate seamlessly with your in-house IT staff — acting as an extension of your team, not a separate vendor with misaligned priorities.
Diligent documentation
Every decision, configuration, and incident is documented clearly — so your infrastructure is easy to audit, maintain, and evolve as your needs change.
Quality management controls
We measure what matters, track it honestly, and report it clearly against your agreed SLA — backed by an quality management system. No surprises, no ambiguity, no excuses.
Why Rely on INNERLUXES for Managed Network Services
Experience, scale, and a genuine commitment to keeping your infrastructure running — here’s what sets us apart.
IT service management
Real experience across hundreds of networks, not just credentials. We’ve seen and solved problems that catch first-time providers off guard.
132+ qualified professionals
Network engineers, security specialists, DevOps experts — a deep bench of certified talent ready to support your infrastructure at every level.
68 projects delivered
We’ve managed networks across 30+ industries, from banking and financial IT infrastructure and IT infrastructure for fintech and payments to IT infrastructure for insurance, logistics, and manufacturing. Your sector isn’t new territory for us.
ITIL-based processes
Every service is built on ITIL best practices — proven processes engineered for reliability, consistency, and measurable service improvement.
Strong security practices
We protect every piece of data you trust us with — through layered security controls, strict access management, and continuous compliance monitoring.
Transparent quality management
Accountability isn’t optional here. We set clear KPIs in your SLA, report against them regularly, and take ownership when something needs to improve.
Choose Your Service Option
Network consulting
You need clarity before you commit. Our consultants review your current setup, identify gaps, and give you a concrete roadmap for a more stable and secure network.
I’m Interested →Fully managed network
services
Hand your network to a team of 132+ professionals who’ve delivered managed infrastructure services across 30+ industries — including cloud infrastructure management and remote infrastructure management. We monitor it, protect it, and keep it running.
I’m Interested →Network security
assessment
Know exactly where your network is exposed. We run vulnerability scans, penetration tests, and deliver a clear remediation plan so you can act with confidence.
I’m Interested →Managed Network Services – Q&A
We handle every layer of your infrastructure: LANs, WANs, VPNs, IoT networks, servers, wireless access points, switches, routers, workstations, firewalls, SIEM, IPS/IDS, databases, cloud services, and more. If it touches your network, we cover it.
Not at all. We document everything and deliver regular performance, security, and functional reports against your agreed KPIs. You always know exactly what’s happening and why — outsourcing means gaining a team, not losing control.
We offer four flexible options: a fixed one-time payment for defined scopes like network design or security assessments; a fixed monthly fee for ongoing monitoring and support; per-ticket pricing for requests beyond your plan; and Time & Material for L3 support or evolving scopes. Your KPIs are set in your SLA — based on what matters to your business.